If you’re the owner of a big ticket household item like a TV, washing machine or a fridge, you’ll know that one of two things will variably happen just after the standard manufacturer’s guarantee runs out: your purchase will abruptly […]
After weeks of speculation, the Prime Minister Boris Johnson has finally laid out a plan to ease lockdown this week. It will happen in four stages, starting from 8 March. You can read the full roadmap here. For holidays, the […]
Some online retailers are breaching refund and return rules set out in UK consumer law according to Which?. The consumer champion said that of the retailers it checked, 95 don’t offer refunds on sale items, 74 don’t give customers the […]
If you’ve been in the battle for refunds since the coronavirus pandemic effectively shut down the travel industry, you may have been offered a Refund Credit Note (RCN) as an alternative to a cash refund. You’re under no obligations to […]
Holidays are finally back on the agenda but judging by a straw poll I conducted on Twitter, most people aren’t thinking about jumping on a plane just yet. I’m sure that will change in the coming months as lockdown restrictions […]
